The best way to win is to be responsive. Responding to clients in an acceptable and timely fashion will help to bring more business in. You will never succeed if you take days or weeks to respond.
From experience, when engaging in the sales process the time frames that you respond to potential clients (such as providing information or sending through quotes) provides insight to how the company you are representing will respond to their needs once the business is won.
Providing a quick response will also ensure you’re in ahead of your competition, keeping you at the front of the client’s mind and providing you with more opportunity to contact them on the information. The more opportunity to talk – the better the relationship becomes between you and your potential client.
So quick to respond is quick to win!
July 9, 2009 at 2:01 am |
[...] The best way to win is to be responsive. Responding to clients in an acceptable and timely fashion will help to bring more business in. You will never succeed if you take days or weeks to respond. More… [...]
September 8, 2009 at 12:08 am |
[...] How… If a customer has an issue you respond, get an email back to them with a simple “we got it and we’re onto it” then a follow up with in 12-24 hours (refer quick to respond is quick to win). [...]